Here’s what you should know about the “Okay” hand sign by now: In early 2017, a bunch of trolls on 4chan thought it would be funny to trick the media into claiming the “Okay” hand sign ...

The post Manager Scolded An Employee For Being Too Chatty With Customers, So They Started Acting Robotic And The Store ...

Using insights from the survey of more than 300 customer service executives, the group focused on ways to modernize customer service into a competitive differentiator.

Not every customer will be the right fit for your brand, and that is okay. Remember, it's not about the size of your audience but the depth and authenticity of your connection with them.

A protest is being planned Sunday outside a church where a sign reading "Gay Is Not Okay" appeared this week in Des Moines.

“Okay, well you’re welcome to walk through and take a look,” Fineman recalled telling the customer. “And then if you don’t find them, you can come back here and I’ll help you out.” ...

FSS Technologies (Financial Software and Systems), a global payments technology company and Okay announced today their partnership to provide focused authentication security to consumer payments ...

Tianjin-based Okay Airways has converted an order for three Boeing 737-800s to three 737-900ERS, making it the first Chinese carrier to order the -900ER.

DES MOINES, Iowa -- A suburban South Des Moines, Iowa church is under fire after its Pastor Mike DeMastus posted the message “Gay is not okay” on the church's marquee sign.