From Atera Autopilot to ConnectWise SIEM To NinjaOne RMM, here are 10 of the coolest MSP tools of 2025. With the rapid rise ...

Percent of U.S. Brands saw declining CX Index scores for the second year in a row, Forrester reported at its CX Summit.

Slide has booked a fair market value investment of $127 million as of March 31, 2025, from investors, including DC13, LLC, GF Ventures, and a long list of individuals and other LLCs who represent ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

Stop letting these things slide—you deserve love that feels good and respect that’s effortless. Donald Trump's remarks about Putin leave Russian state TV stunned Great white shark sneaks up on ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Customer Relationship Management Industry Report 2024 - Integrable, Easy-to-use CRM Solutions with AI and Data Analytics Enable Personalized Customer Experiences - ResearchAndMarkets.com ...

My InsiderThis week, McDonald's reported its Q3 results. Global sales dropped 1.5% in its latest quarter, following a 1% slide in the previous quarter. However, one bright spot in its earnings was ...

For HomeTown, an Ohio-based leader in the space, the secret sauce is in customer relationships. Founded in 2016, HomeTown aims to be more than just a digital ticketing platform.

Here are a few examples of those stages as they appear in a CRM cycle. Customer data acquisition: Collecting data from various sources such as interactions, transactions and surveys.