There is a classic Saturday Night Live sketch where Roseanne Barr "helps" a customer by saying exactly what every representative is actually thinking. I’ve even seen that sketch used as a training ...

Administration Software Market is driven by enterprises prioritizing customer-centric strategies to strengthen brand loyalty and retention. Increasing adoption of AI-driven analytics, real-time ...

Lululemon LULU4.52%increase; green up pointing triangle paused online sales for a new line of activewear after customers complained that the material is too sheer. The leggings maker pulled its Get ...

If you’re a Verizon customer, there’s a good chance you were very unhappy yesterday. The U.S. wireless carrier suffered an outage that reportedly affected more than a million users. No company wants ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The AI Agent utilizes deep reasoning and autonomously processes RFP requests by parsing emails, summarizing, analyze, and generating high quality draft RFP response documents, saving employees time ...

A restaurant’s witty response to a customer’s review has left internet viewers in stitches. Reddit user u/raj000777 shared a screenshot of the exchange on the subreddit r/funny, where it quickly went ...

In October 2025, a screenshot circulated on social media that allegedly showed a Campbell's Facebook page responding to a homophobic comment. The image purportedly captured an exchange between a user ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...