Some say the Gen Z stare signals poor communication and social skills. Psychologists and generational experts told BI that's ...

Data analysis, visualization, and storytelling are essential skills that shape modern business decisions.Strong communication ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Soft skills such as creativity and strategic thinking will keep workers competitive as AI spreads, a survey by recruitment firm Experis found, with 35% of Polish companies saying customer service ...

Programs help young people build soft skills, such as communication and professionalism, that are needed to succeed in the ...

Simply Rooter and Septic Mesa is making strides to boost its customer service. The company is dedicated to improving how it interacts with clients and how it delivers its services. They are ...

A new ranking has revealed the top companies in Canada for 2025 — and several of them are currently hiring in Toronto.

Here are some compelling reasons why increasing your AI skills is important, especially in Ghana's changing job market: AI is ...

At a time when AI is redefining roles and reshaping industries, it’s not just technical fluency that will set organizations ...

Celebrated Ghanaian entrepreneur and community leader, Dr. Mrs. Eunice Nana Aba Smart Kwainoe, has been honoured with the Premiere Customer Service Coordination and Detailed Orientation Award at the ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...