Increasing App Engagement. To keep customers engaged and drive them into the store, many c-store retailers are using push notifications via their app, often offering a mobile coupon or ...

Growcery and Red Pepper have begun a partnership aimed at improving how retailers engage and retain customers through digital ...

In our recent “Voice of the Retail Sales Associate” report, 300 retail sales associates said they are.Twenty-five percent said they’ve seen customers becoming more difficult or demanding ...

BLOOMFIELD HILLS, Mich. & NEW YORK, July 09, 2025--eGrowcery and Red Pepper formed partnership to improve how retailers ...

Learn how AI-powered personalization is reshaping retail and how you can unlock new opportunities in customer experience.

Poor customer service is a significant deterrent for shoppers, with 53% considering it the worst retail experience. About 74% of shoppers would consider abandoning a brand after three or fewer ...

Smaller retailers who get to know their customers can customize their ... A replay of "Customer Engagement Strategies That Work," as well as other sessions from the 2025 Convenience Store News ...

Coach and Kate Spade Dive Into Food Retailing. To follow its growing wholesale business in the Middle East, Kate Spade has tapped into hospitality to engage with fans and recruit new customers.

Not surprisingly, brands are shifting budgets to retail media networks (RMNs) to engage consumers at the moment of purchase. And major grocers like Tesco (dunnhumby Sphere), Sainsbury’s ...

Why more companies will be offering customer experience tailored to metaverse retail — which is the way more consumers will be shopping. Skip to main content Events Video Special Issues Jobs ...

Analyst Insight: In the evolving landscape of retail and workforce management, a revolutionary approach is emerging, transforming customers from passive shoppers into active contributors to the supply ...

Food businesses must make it easier for customers to buy healthy food, under new government plans announced on Sunday. Supermarkets and food manufacturers in England will partner with the government ...