Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so it's ...

Amazon Prime is a guide for small businesses on how empathy drives growth. Here's how they can thrive amidst mega-marketplaces.

How To Respond To Negative Customer Feedback On Social Media Nowadays, if you're a business owner, your customers expect and demand an immediate response. Meet the answers to their prayers: social ...

While every manager hopes for positive feedback, they may still receive negative feedback from time to time, and it’s how they respond to that feedback that can really make the difference.

Whether it’s constructive criticism you agree with or feedback you feel misses the mark, the most important workplace skill is learning to respond in a professional manner ...

Advertising is made to be seen, but it’s not guaranteed to be received well by audiences, or by clients earlier in the creative process. So, when agencies meet resistance, how should they respond?

How to Respond (Politely) to a Negative Peer Review Dos and don’ts for defending your scholarly writing from a harsh critique.

How not to respond to customer feedback Resist the urge to get defensive Negative reviews can sting, but responding with anger or dismissal can damage your reputation.

Responding to feedback gracefully is a valuable career skill.