Louis Vuitton has said UK customer data has been stolen as it becomes the latest retailer targeted by cyber attackers. The ...

This blog shares 14 proven tactics to help brands drive loyalty, increase repeat purchases, and grow customer value.

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Utility scams have continued at an alarming rate during 2025, with Pacific Gas and Electric Company (PG&E) customers reporting over $190,000 in losses to scammers. To stop this trend, PG&E is ...

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We reach for the “ten-dollar words,” thinking they’ll make us sound sharp, but clarity beats cleverness every time, especially when trying to move folks to some type of action. If you want your ...

An electricity and gas expert has revealed the most common questions they get from their customers – from "where on earth is ...

However, due to staffing challenges and operational stress, the family has made the emotional decision to stop raising turkeys on their land.

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Online and offline customer contact points, also known as touch points, are business facets that deal with how a company interfaces with its customers. Although touch points technically deal with ...

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