Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

Discover why 90% of LinkedIn messages fail and learn how to create authentic connections that drive real results in 2025.

Response rates feel too low lately? If you are a sales professional or marketer pushing to grow your lead pipeline on ...

Third Point's billionaire chief showed Tesla the door and loaded up on the hottest name in the artificial intelligence (AI) arena during the first quarter.

Roderick Jefferson will remind us that artificial intelligence (AI) might deliver the data, but it’s still up to us to paddle ...

Former Intel CEO Pat Gelsinger created a new benchmark to test for AI model's alignment with aspects of human flourishing.

About 38% of U.S. employees say AI helps them complete tasks faster — but that figure is much higher for certain ...

Expanding on its Decade-Long Collaboration, Infor to Deliver Enhanced AI-Driven Innovations and Deliver Enhanced Solutions ...

AI can't replace these 5 leadership skills. Learn why emotional intelligence, adaptability, and strategic vision are your ...

Intuit and American Express detailed how their companies are embracing agentic AI to transform customer experiences, internal workflows and core business operations.

The browser is slated to launch in the coming weeks and aims to use artificial intelligence to fundamentally change how ...