As AI rapidly transforms the workplace, one human advantage stands strong: soft skills. A USA Today report reveals that empathy, communication, and relationship-building are qualities AI still can’t ...

Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

Meta may not have officially announced its investment in the eyewear group just yet, but the idea sends a clear signal that ...

Discover why 90% of LinkedIn messages fail and learn how to create authentic connections that drive real results in 2025.

Response rates feel too low lately? If you are a sales professional or marketer pushing to grow your lead pipeline on ...

Roderick Jefferson will remind us that artificial intelligence (AI) might deliver the data, but it’s still up to us to paddle ...

Former Intel CEO Pat Gelsinger created a new benchmark to test for AI model's alignment with aspects of human flourishing.

About 38% of U.S. employees say AI helps them complete tasks faster — but that figure is much higher for certain ...

Amid its work to advance artificial intelligence, Redmond-based Microsoft has announced Microsoft Elevate and a new corporate ...

Discover how top leaders from HP, Coinbase, Plus Company, and .monks are leveraging AI to reshape strategy, creativity, data, ...

Microsoft (MSFT) saved more than $500M last year in its call center thanks to artificial intelligence tools, according to ...