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Starting in April, new Social Security applicants and those making changes must take these steps to keep their benefits.

WASHINGTON — In an effort to limit fraudulent claims, the Social Security Administration will impose tighter identity-proofing measures — which will require millions of recipients and ...

The change will require millions of recipients and applicants to visit agency field offices rather than interact with the agency over the phone.

The change will apply to new Social Security applicants and existing recipients who want to change their direct deposit information.

Beginning March 31, people will no longer be able to verify their identity to the Social Security Administration over the phone.