Better check your widgets, people Updated Security researchers say that thousands of companies are potentially leaking secrets from their internal knowledge base (KB) articles via ServiceNow ...

Users of ServiceNow, a cloud-based platform used to manage IT services and processes, could be unknowingly exposing confidential information.

Over 1,000 misconfigured ServiceNow enterprise instances were found exposing Knowledge Base (KB) articles that contained sensitive corporate information to external users and potential threat actors.

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Initial use cases include employee and IT scenarios where employees working in Microsoft Teams can use Copilot to search the ServiceNow knowledge base, request service catalog items through a ...

Former ServiceNow channel chief Erica Volini has left the company to explore new options, with Michael Park, the company’s AI leader, taking over the channel role.

FlightPath.AI will make its debut at ServiceNow Knowledge 2025, where NewRocket will showcase how organizations can take AI from concept to practical application.

Initial use cases include employee and IT scenarios where employees working in Microsoft Teams can use Copilot to search the ServiceNow knowledge base, request service catalog items through a guided, ...