Singtel chief executive Chua Sock Koong said that customer service is being ramped up amid increasing customer expectations, and competition from OTT (over the top) players.

SingTel overhauls its customer service in rebranding exercise SINGAPORE — Come April, SingTel customers can expect technicians to arrive at their homes or offices within 30 minutes of the ...

Technology and customer support are the main focus of Singtel's CNY 2023 campaign. whatsapp 0 whatsapp 0 Facebook 0 Tweet 0 linkedin 0 Ahead of Chinese New Year 2023, Singapore-based telco Singtel has ...

Singtel’s branded van Inside Singtel’s Comcentre. So why the rebrand? According to Singtel, there are customers who were not satisfied with their services. This may not come as much of a surprise, ...

Singtel continues to make investments in a future ready network to improve connectivity and coverage. It also invests in the latest technology to enhance the customer service it delivers through all ...

Singapore Telecommunications (Singtel) has announced the launch of Singtel28, a growth strategy aimed at delivering enhanced customer experiences.This initiative follows the company’s strategic ...

Singtel has launched a new brand spot to showcase its attentiveness towards the customer experience and its customer service. The spot draws parallels to the high service levels provided to ...

So, customer service has literally become marketing. Our brand promise is built on the delivery of quality customer service and this is certainly one of Singtel’s biggest competitive advantages.” ...

Singapore-based telecom operator Singtel said it achieved more than 5-fold increase in online transactions since 2012 thanks to its digital investments. The digital growth is supported by 70 ...