ATLANTA, Ga. (Atlanta News First) - The Federal Trade Commission’s “Click to Cancel” rule, designed to make it easier for ...

A “click-to-cancel” rule, which would have made it easier for consumers to end unwanted subscriptions, has been blocked by a ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

Atlanta entrepreneurs continue to explore ways to manage rising material costs as tariffs put a strain on Black-owned small ...

By politely following up with clients after invoices are a week past due, you can put them back on your customers’ radar. 7. Do not do more work for the client if their account is 30 days past due ...

These tokens can be bought, sold, and transferred just like cryptocurrencies, but their value is tied to the price of the ...

Weirdly, many of the customer-service and dealership workers I spoke with seemed to forget the whole premise and suggested I resume driving the car. “Would you put your kids in it ... up on people who ...

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be helpful, friendly and on-brand. But beneath that friendly tone, there may ...