In one example, OpenAI’s GPT-4o model gave a user who had said he had suffered a job loss a list of the tallest bridges in ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel at matching customer communication styles.

As the uncontrolled and unapproved use of unvetted AI tools such as ChatGPT soars, so too does the risk that company secrets ...

Grok’s recent antisemitic turn is not an aberration but part of a pattern of AI chatbots churning out hateful drivel.

A new Stanford University study reveals significant concerns about AI-powered therapy chatbots, finding they may reinforce ...

Your child’s phone is a portal into their world: friendship drama, romantic relationships and school worries all play out on ...

AI-generated content — true and otherwise — is taking over the internet, providing training material for the next generation of LLMs, a sludge-generating machine feeding on its own ...

The response comes after X's Grok chatbot began spewing antisemitic and pro-Hitler comments earlier this week.

Artificial intelligence chatbots have largely been 'trained' by being fed reams of information from the internet, some of it ...

But after the chatbot developed by Elon Musk’s start-up xAI ranted for hours about a second Holocaust and spread conspiracy ...

AI in e-commerce has outgrown its novelty phase. It’s no longer about testing chatbots or tweaking search bars. At scale, AI ...

Vitalik Buterin reveals ChatGPT's response on Grok AI as Bitcoin quietly hits a record high near $120,000 on July 13. Ethereum co-founder Vitalik Buterin shared a strong and blunt message on AI ...