Avelo Airlines customers can get refunds on canceled flights by visiting Avelo's website or contacting customer support. Public responses reflect mixed sentiments about the airline's reliability and service.

Avelo Airlines will only have one aircraft at Hollywood Burbank Airport before eventually closing its Southern California operations in December.

The airline informed the Statesman Journal that it is exiting the Salem market because it is closing its base in Burbank, California, by Dec. 2, as Airline Geeks reports. Its plan is to exit the West Coast market and refocus on the East Coast.

Avelo Airlines will shut down its base at Hollywood Burbank Airport (BUR) by early December, ending a four-year presence at its West Coast hub. The airline cited challenging market conditions and limited financial returns in the region. It will instead target more profitable opportunities on the U.S. East Coast and in charter flying.