Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.

To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the keyboard or type cover, force a restart, reattach the keyboard or type Cover, and confirm …

If your keyboard does not have a Scroll Lock key, on your computer, click Start > Settings > Accessibility > Keyboard. Click the On-Screen keyboard button to turn it on.

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …

Press the key that was held down once. If you do not know which key was held down, you may want to try pressing each key (Ctrl, Shift, Alt, and the Windows key) in turn. Use the touch screen or mouse …

Learn how to fix problems detaching, attaching, or typing with your Surface Book keyboard

After not using your Bluetooth mouse or keyboard for some time, you may not be able to use the device again without rebooting the system or turning your Bluetooth radio off and back on.

Click on "Firmware Update" to verify that the keyboard's firmware is the latest version. If the battery is not charged or the keyboard is not up to date, allow time to perform those actions before detaching …

Turn off overtype mode: Click File > Options. Click Advanced. Under Editing options, clear both the Use the Insert key to control overtype mode and the Use overtype mode check boxes. Was this …

Learn how to use your Surface Keyboard, including how to pair it via Bluetooth, customize settings, and check battery status.

All replacement components for each repair are noted in the service guides for applicable Surface models. Review the service guide for your Surface model thoroughly so you can purchase the right …