Welcome to the cs.kohls.com support site home page.

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To report your card lost or stolen, please contact Kohl's Customer Service Center at (855) 564-5748.

Kohl’s Credit Card (16 digits): Enjoy exclusive discounts. Stack & save even more. Shop & get free shipping.

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You have several shipping options available to you: standard, two-day, one-day, same-day pickup for items at a Kohl's store, and ship-to-store for online items.

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The Kohl’s Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 90 days after the original purchase date for non-Kohl’s Card transactions and 120 days after the original purchase date for Kohl’s Card transactions, with or without receipt except for the following items which are subject to the noted restrictions and require either a …

You earn 5% Kohl's Rewards on every purchase, every day (that's $5 for every $100 spent!)*. Plus, earn an additional $10 Kohl's Cash for every $50 you spend when you shop during a Kohl's Cash earn period.

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