Unlocking your Doors - Latch
To initiate an unlock, simply open the Latch App, hold the phone close to the black Latch Lens on the device, and the Latch App will automatically find and unlock the right Door.
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Latch App Troubleshooting – Latch
If you're having trouble logging in to the Latch App or your invitation link has expired, we recommend performing a password reset using the following steps. Download then open the …
Device Optimization and Troubleshooting – Latch
If the numbers on the lens blink after typing in your doorcode or attempting to use a Latch Keycard, it's possible the doorcode was incorrectly entered or, in both cases, your access may …
Getting Started and Installation Overview – Latch
Each Latch Device has a corresponding cut sheet and an installation guide to walk you through the installation process. To locate these guides, navigate to the product within the installation …
R Device – Latch
What is FABboxx? FABboxx is a third-party product recommended by Latch when mounting to hard surfaces such as concrete, stucco, glass, etc. is required, and when cabling needs to be …
Creating your Latch Account and Downloading the Latch App
Once your Latch device has been installed (link to install) and your account has been created through the management platform, Latch Mission Control, you’re all set to begin using your …
Using your Latch Device and the Latch App – Latch
To initiate an unlock, simply open the Latch App, hold the phone close to the black Latch Lens on the device, and the Latch App will automatically find and unlock the right Door.
Introduction to the Latch App
The Latch App provides you with the opportunity to unlock your door (s), let in guests, view activity history, and optimize your Latch device’s performance. When you log in to the Latch App, …
Managing People and Access – Latch
With Latch Mission Control you can see if a resident has successfully logged into the app or has an activated Keycard, so you can rest assured they can get into the property.